AI Transparency Statement

Artificial Intelligence is transforming the way we work at Fragomen – a positive force that we intend to be equitable, responsible and sustainable. Fragomen uses AI to enhance the efficiency, consistency, and quality of its services, applying it to tasks such as document drafting, information retrieval, workflow automation, and data analysis. Our approach is deliberate and pragmatic: we leverage established, enterprise-grade AI technologies that are fit for purpose, rather than developing our own generative models. This enables us to realise the benefits of AI while maintaining control, reliability, and alignment with client outcomes. We are committed to being transparent about how AI supports our work and to ensuring its use is responsible, secure, and appropriate within a professional services environment.

Crucially, AI at Fragomen augments - never replaces - professional expertise and judgment. All AI-assisted outputs are subject to rigorous human oversight, particularly given the complexity and sensitivity of immigration and legal work. Our professionals remain fully accountable for the accuracy, completeness, and legal integrity of all deliverables, with clear policies governing review and use. By combining advanced technology with expert human judgment, we ensure that our clients receive advice and services that meet the highest standards of quality, ethics, and compliance.